Amidst a landscape where data serves as the foundation for strategic decisions, organizations such as Kundiman, dedicated to nurturing Asian American literature, often grapple with the complexities of fragmented data management. In response to these challenges, JPMorganChase's Force for Good initiative emerges—a program under the Tech for Social Good umbrella that showcases the potential of corporate expertise in assisting non-profit organizations to overcome technological hurdles and expand their impact.
Kundiman, established in 2004, has been a sanctuary for Asian American writers, offering them retreats, online classes, and workshops. With over 250 writers having participated in their retreats and around 400 books authored by these participants, Kundiman's contribution to literature is significant. However, as Kundiman's influence and activities have expanded, so has the complexity of data collection necessary for their operations.
Historically, Kundiman relied on a donor management system for contact management and collected data through various survey tools, leading to inconsistencies, especially in recording ethnic backgrounds. The diverse terms used by participants to describe their heritage complicated the standardization and precise analysis of demographic data.
The primary goal for Kundiman was to streamline these data streams, reduce manual data handling, and improve data accuracy. The Force for Good team, inspired by Kundiman's mission, addressed this challenge by implementing a pre-built workflow automation solution to harmonize and automate data transfer across different platforms. This approach ensures that data from various sources can be automatically updated in a centralized database, eliminating the need for manual entry and reducing errors.
The project's impact extended beyond mere data consolidation. It empowered Kundiman to track demographic trends and identify communities in need. As the pandemic and economic challenges shifted the needs of Asian American communities, accurate demographic tracking became essential. A 2022 report by Equitable Growth revealed that Asian Americans in New York City faced longer periods of unemployment and higher poverty rates compared to other ethnic groups. With this knowledge, Kundiman's ability to adapt and extend their support became increasingly crucial.
The project's success was a testament to the collaborative spirit and dedication of all parties involved. The Force for Good team not only provided a technological solution but also offered training and documentation, ensuring that Kundiman's staff could independently maintain the new system. This comprehensive approach guaranteed long-term benefits and sustainability for Kundiman.
The Force for Good program's collaboration with Kundiman exemplifies how strategic, thoughtful technological interventions can lead to significant social change. It underscores the importance of the Force for Good's ongoing support and innovation within the non-profit sector, ensuring that organizations like Kundiman can thrive and continue their vital work.